No. While select SunVilla pieces are available for purchase on the SunVilla website, many collections are sold exclusively through authorized retail partners. T...

Replacement cushions may be available depending on the collection. Please contact SunVilla customer service with your model information for assistance.

Yes, SunVilla fire pits may be used on wood or composite decks when placed on a level, non-combustible surface and used according to safety guidelines. Always m...

Many SunVilla cushions feature removable covers for easier care and cleaning. Cushion construction varies by collection, so please refer to product details for...

Yes. SunVilla performance fabric cushions—including those made with Sunbrella® and Outdura®—are water-resistant and quick-drying. While designed to handle outdo...

SunVilla fire pits are intended to be used without a wind guard. Adding third-party accessories is not recommended, as they are unnecessary and may interfere wi...

Order cancellations or changes may be possible if the order has not yet shipped. Please contact customer service or the retailer where the purchase was made as...

No. Only one coupon or promotional code may be applied per order unless otherwise stated. Coupon codes cannot be combined with other offers, discounts, or prom...

SunVilla fire pits are intended for outdoor use only in open, well-ventilated areas. Using a fire pit in enclosed or covered spaces without proper ventilation c...

Yes. All SunVilla fire pits can be converted to natural gas and include the required natural gas orifice. Conversion, installation, and servicing must be perfor...

SunVilla outdoor furniture is built for year-round outdoor use. However, using protective covers and storing cushions indoors during extreme weather or extended...

While not required, covering furniture or storing cushions indoors during winter or harsh weather conditions can help extend the life of performance fabrics, wi...

No. SunVilla fire pits are engineered to perform reliably without a wind guard. The burner design and flame pattern are optimized for outdoor use, providing con...

When properly installed using the included natural gas orifice, SunVilla fire pits are designed to operate reliably on natural gas while maintaining consistent...

Shipping is included for all SunVilla orders shipped within the contiguous United States. Additional shipping fees may apply for orders delivered to Hawaii, Ala...

Yes. SunVilla products include a limited manufacturer warranty. Coverage and terms vary by product—please refer to your product documentation for details.

SunVilla aluminum frames feature durable, powder-coated finishes that resist rust and corrosion. To clean: Wipe down frames with mild soap and water Rinse thor...

Routine cleaning with mild soap and water is recommended. Avoid harsh chemicals and store cushions when not in use for best long-term performance.

SunVilla handwoven wicker is designed for outdoor durability and easy maintenance. To clean: Gently remove dirt with a soft brush or vacuum using a brush attac...

Outdura® fabrics are designed to deliver long-lasting outdoor performance with a soft, comfortable feel. Recommended care includes: Removing surface debris wit...

Sunbrella® fabrics are engineered for outdoor use and are highly resistant to fading, moisture, and mildew. For best results: Brush off loose dirt Mix mild soa...

Routine cleaning helps keep your SunVilla outdoor furniture looking its best. For most pieces, use mild soap, lukewarm water, and a soft cloth or sponge. Rinse...

Burn time varies based on flame height and BTU output, but a standard 20-lb propane tank typically lasts 6–10 hours with moderate use.

SunVilla outdoor cushions are made with premium performance fabrics designed for durability, comfort, and easy care. Regular maintenance helps preserve color, t...

If you believe a part or component is missing from your SunVilla order, please check the packing list and assembly instructions first, as some items may ship se...

No, propane tanks are not included with SunVilla fire pits. A standard propane tank must be purchased separately.

Yes. SunVilla outdoor furniture is designed with weather-resistant materials such as powder-coated aluminum frames and performance fabrics that resist rust, fad...

For best long-term care, store cushions in a dry, covered area during extended periods of non-use or severe weather. This helps preserve fabric integrity, color...

If you have questions or concerns about your order, please contact SunVilla customer service immediately with your order details and information. Returns are ac...

To protect your SunVilla furniture, avoid: Abrasive scrubbers or steel wool Harsh chemical cleaners or solvents Pressure washers Prolonged exposure to standing...

Before converting your SunVilla fire pit: Confirm access to a natural gas supply Use the included natural gas orifice Hire a qualified installer or gas profess...

SunVilla fire pits are designed to work with a standard 20-lb propane tank, which fits conveniently beneath most fire pit tables and provides several hours of b...

SunVilla outdoor furniture and fire pits are available through a variety of trusted channels so you can choose the shopping experience that works best for you:...

SunVilla ships to addresses within the contiguous United States, with shipping included on eligible orders placed through the SunVilla website. Additional shipp...

SunVilla fire pits are designed to operate effectively as-is. Because wind guards are not required for safe or reliable performance, SunVilla does not offer or...

Coupon codes may be limited by expiration date, product eligibility, or purchase channel. Be sure the code is entered exactly as provided and applies to the ite...

If your propane fire pit won’t light or stay lit, check the following: Ensure the propane tank is full and properly connected Confirm the control knob and igni...